Implementation & Development
Specialist Salesforce® implementation - from business-wide setups to quick starts if you need to get up and running swiftly.
What We Do
Managed Services
Continue to get the best from Salesforce® beyond implementation
Our support packages are tailored to the specific needs of your healthcare or life sciences organisation.
As part of our proactive and attentive Managed Services, your dedicated Mint® team can support with:
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Help manage your users – from configuring roles, profiles and permission sets, to setting up and maintaining access controls, ensuring the right individuals have appropriate permissions.
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Optimise your business processes by creating and updating automations (flows) using native functionality in line with Salesforce® best practice. We finetune these flows to increase efficiency, reduce manual tasks, and ensure consistency across key business processes.
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Tailor reports and dashboards to help you keep track of your KPIs and business-critical metrics. This ensures that decision-makers have access to real-time data, empowering them with insights to make informed business decisions.
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Assist with user interface enhancements, ensuring the platform remains user-friendly and efficient. By configuring Lightning components and customising page layouts, we help to improve your user experience and productivity.
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Provide ongoing data management services, including data imports, deduplication, and migration – ensuring your data is accurate, organised, and ready for actionable insights while maintaining data integrity.
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Integrate and configure third-party applications to extend your core Salesforce® functionality, ensuring smooth integration with tools like marketing platforms, accounting systems, and productivity apps to help maximise your return on investment.
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Ensure you are kept fully informed of seasonal Salesforce® releases by reviewing upcoming features and updates and highlighting any that may benefit your organisation. New functionalities are leveraged within your business with minimal disruption.
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Regularly monitor your Salesforce® environment to detect and resolve potential errors before they impact business operations. By identifying issues like integration failures or data discrepancies early, we provide timely solutions to keep your system running smoothly.
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Provide bespoke training services for new users or when new features are added to your customised Salesforce® platform. Training can be delivered in person at your offices or remotely using desktop support technology – saving time and travel costs.
Once your organisation is enjoying the benefits of successful Salesforce® implementation, you’ll no doubt continue to experience growth and change as your business evolves.
Salesforce® is also ever-evolving, with new features constantly being added that your business could benefit from. That’s why we offer a range of support packages to help you keep on top and continue to maximise the impact of your investment.
Your Dedicated Managed Services Team
There’s nothing worse than being passed from pillar to post when you need help with a problem.
Which is why you’ll have an experienced Managed Services team dedicated to supporting you and your business. This team will likely include consultants who worked with you through implementation and already have a thorough understanding of your needs.
Our Services
Our professional services combine specialised knowledge and a wealth of experience in the health and life sciences sector - delivering efficient Salesforce® implementation and consultancy that’s tailored to your precise needs, whatever the scale.
Health Check
Receive an expert assessment of your Salesforce® features and functions as your organisation changes.
