Salesforce® Instance Migration Brings Business Unification

The Mint®’s Salesforce® instance migration gave Pharmaron the global visibility and operational agility needed to support its growing footprint. Operating across the US and UK, Pharmaron required a single Salesforce® CRM (Customer Relationship Management) platform to enable seamless collaboration and informed decision-making. Mint® made that vision a reality.

Mint® worked closely with Pharmaron’s leadership to understand business dependencies, technical complexities, and strategic priorities. Through a structured discovery process, we mapped critical data, workflows, and automation, ensuring nothing was lost in translation during the merge.

Our solution focused on three key areas:

• Strategic Discovery:Mint® worked closely with Pharmaron’s key stakeholders to gain a full understanding of their operational priorities, business goals, and technical requirements. This collaborative approach allowed us to design a migration strategy that aligned with Pharmaron’s vision for scalability, efficiency, and future growth.

• Seamless Salesforce® Migration:We managed the careful transfer of data, processes, and automation from the US Salesforce® instance into the existing UK platform, ensuring continuity without disrupting business operations. Throughout the migration, Mint® maintained data integrity, optimised system performance, and preserved critical business workflows.

• Global Process Standardisation:Mint® standardised Pharmaron’s sales processes across regions, replacing fragmented workflows with a unified, consistent approach. This new structure now enables global teams to collaborate more effectively, achieve better forecasting accuracy, and deliver a seamless experience to internal and external stakeholders.

The outcome? A single, streamlined Salesforce® platform that supports real-time visibility, faster decision-making, and a scalable foundation for growth. Automated workflows reduced administrative overhead, freeing teams to focus on innovation and client engagement.

“Mint® knew exactly what we needed and handled everything seamlessly. Now, we’ve got one global Salesforce® setup that just works and works well.”
— Kelly Merroth, Marketing Manager, Pharmaron

With Mint®’s guidance, Pharmaron achieved more than a system merge, they unlocked a new level of operational efficiency, preparing their organisation for continued expansion.

If you’re ready to unify platforms and power your global teams with greater visibility and agility, the Mint® is ready to deliver. Let’s talk