Transforming Leukaemia UK With A Future-Proof Salesforce® NPSP Solution

The Mint® Salesforce® NPSP solution has empowered Leukaemia UK to take its donor management and fundraising strategy to the next level. By combining deep platform knowledge with strategic execution, Mint® delivered a solution that not only solved immediate challenges but positioned the charity for long-term success.

Mint® partnered with Leukaemia UK to refresh and realign its Salesforce® NPSP (Nonprofit Success Pack) platform in line with best practices. More than just a technical implementation, this project was a complete transformation, automating processes, enhancing visibility, and supporting the charity’s mission with a CRM that truly works for them.

From the outset, Mint® brought clarity and control to a system that had grown inconsistent. Our team restored and optimised core Salesforce® functionalities, ensuring LUK could make the most of powerful features like Recurring Donations, Matched Gifts, and Forecasting. By tailoring the platform to reflect how LUK engages donors, Mint® enabled structured donor journeys that drive long-term engagement and fundraising growth.

Key improvements delivered by Mint® included:

• Restored Automation and Core NPSP Settings: Re-enabled essential features for smooth, consistent operations.
• Updated Data Permissions and Ownership: Increased data security and transparency across all records.
• Enhanced Dashboards and Page Layouts: Delivered at-a-glance donor insights and real-time performance metrics.
• Retrospective Data Cleanup: Ensured clean, usable data to support confident reporting and analysis.

Thanks to Mint®’s hands-on support and expert Salesforce® knowledge, Leukaemia UK now benefits from a streamlined, scalable CRM built for the future. With greater automation, reliable reporting, and clearer donor visibility, the team can spend less time managing data and more time delivering impact.

Working with Mint® has been a game-changer for us. Their expertise and strategic approach have given us the tools we need to manage our donor relationships more effectively and focus on our mission with confidence.

— Eilidh Pollard, CRM Manager, Leukaemia UK

Whether you’re a charity or  nonprofit, looking to get more from your Salesforce® platform, the Mint® Salesforce® NPSP solution offers a future-proof path to real results. Contact us today to future-proof your CRM strategy.