Mint® Salesforce® Managed Services Support Empowers Seamless Operations

The Mint® Salesforce® managed services support helped Euro Environmental Ltd. run a smoother, more agile operation, keeping their Salesforce® system current, secure, and fully aligned with their business needs. As a compliance-focused consultancy offering asbestos management, occupational hygiene, and legionella risk services, Euro Environmental needed a system that wouldn’t slow them down. That meant dependable updates, responsive admin support, and ongoing improvements without waiting on overburdened internal teams. Mint® delivered exactly that.

Rather than struggle with technical hurdles, Euro Environmental partnered with Mint® to streamline their Salesforce® environment and unlock long-term performance gains. By establishing a Managed Services Agreement (MSA), the client gained direct access to Mint®’s experienced consultants, available on demand to deliver critical updates, adjust workflows, and ensure day-to-day admin requests were resolved efficiently. Mint® became an embedded extension of their team, removing complexity and freeing up internal capacity to focus on safety and compliance.

One of the primary pain points was user setup and permission control. Mint® resolved this by implementing clear access protocols and structures, ensuring everyone had exactly the access they needed, no more, no less. The result was better data security, reduced user frustration, and faster onboarding of new personnel.

Automation was another major win. With Mint®’s help, Euro Environmental reworked time-consuming manual tasks into streamlined, rules-based flows that triggered the right actions and communications automatically. This led to quicker turnaround, fewer human errors, and a more responsive customer experience.

Mint® also played a pivotal role in release management, monitoring Salesforce® updates and ensuring smooth transitions. With proactive system maintenance and update readiness baked into the service, the client no longer had to scramble during releases or worry about downtime.

Key features of the solution included:

• Expert User Management: Configuring secure user access while eliminating permission bottlenecks.
• Automation Improvements: Refining processes to save time, reduce risk, and keep workflows consistent.
• Salesforce® Release Readiness: Staying ahead of platform changes without operational disruption.
• Proactive System Support: Addressing issues before they became problems, ensuring consistent performance.

The impact was tangible. Euro Environmental now enjoys a more stable and user-friendly Salesforce® environment free from the stress of technical firefighting. They can act faster, serve clients more efficiently, and keep focus on their core services.

Mint® has taken the stress out of managing Salesforce® for us. The team is on hand whenever we need them, and we’re finally making the most of the system!

— Chris Senior, Director, Euro Environmental Ltd.

For Euro Environmental, Mint®’s support was more than technical, it was transformative. The Mint® Salesforce® managed services support gave them flexibility, reliability, and peace of mind, enabling their team to lead with confidence. Need that reliable peace of mind? Let’s talk.