Transforming Quoting Efficiency with a Salesforce® Medical CPQ Solution

The Mint® Salesforce® Medical CPQ solution helped Bender UK turn their quoting process from a manual chore into a smooth, streamlined workflow, delivering faster turnaround, fewer errors, and greater brand consistency across every proposal. For a company delivering complex medical technology with highly specific pricing requirements, a consistent and guided approach was critical. Mint® delivered a Salesforce® Medical CPQ implementation that met Bender UK’s high standards for speed, clarity, and precision.

Bender UK, a key subsidiary of the global Bender Group, provides advanced electrical safety and monitoring solutions across critical sectors, including healthcare, industry, and transport. Their quoting process, however, had not kept pace with the complexity and volume of business. Sales teams were working from spreadsheets and manual templates, leading to delays, inconsistencies, and little room for pipeline oversight. Quotes varied in format and detail, lacked brand cohesion, and could be time-consuming to produce, especially when multiple pricing configurations were in play.

Mint® addressed this challenge with a tailored Salesforce® Medical CPQ implementation that brought structure, guidance, and automation to Bender UK’s quote generation process. The solution included a guided user interface to walk team members through the quote-building process, automatically applying the right product configurations and pricing logic. The result was professional, branded quote documents, accurate and ready in minutes.

Key features of the solution included:

• Step-by-Step CPQ Interface: Ensured accuracy by guiding users through product selection, pricing models, and configuration.
• Automated Branded Output: Instantly generated quote documents in a standardised, professional format aligned with Bender UK’s brand.
• Flexible Configuration Capabilities: Adapted to different pricing scenarios and products across Bender UK’s diverse portfolio.
• Actionable Insights: Leadership gained visibility into quoting trends and pipeline health, supporting more strategic decision-making.

With Mint®’s help, the Bender UK team was able to eliminate quoting bottlenecks and empower their sales team with a faster, more reliable system. Time-to-quote dropped significantly, and the risk of human error was greatly reduced. Importantly, every proposal now reflected the company’s brand values, professionalism, consistency, and client commitment.

“Our quoting process is smoother, quicker, and a lot more reliable. Mint® really understood what we needed.”

— Jill Knowles, Business Analyst, Bender UK

For sales teams handling complex products or configurations, the Mint® Salesforce® CPQ solution is a game-changer, replacing friction with flow, and manual work with confidence-inspiring automation. Whether you’re in healthcare, manufacturing, or another high-precision sector, Mint® brings the expertise to modernise your quoting process from start to finish. Let’s talk.