The Mint Way
You’ll enjoy a collaborative and personalised step-by-step process
Our Proven Process
Monitor & Control
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Pre-Sales
In an introductory Discovery Call, we learn from you what your business needs. We’ll then determine how a tailored Salesforce® platform can effectively deliver your objectives and provide you with project estimates. -
Discover
To truly kick off the project, we’ll set out to discover the finer details and fully understand your business processes. Our experts will assess the high-level functionality and overall project scope to inform our proposal. -
Define & Design
Examining all the information you’ve shared, we’ll form a breakdown of all your key requirements and metrics, alongside a solution design and delivery approach - which will be presented for your approval. -
Deliver
You’ll be assigned your dedicated Delivery Team who will communicate with you throughout the cycle of planning, building and testing. They’ll also deliver user training and prepare all your data ready for migration. -
Deploy
Time to go live! With your tailored Salesforce® platform built and tested, your data will be securely migrated into your new system with minimal disruption and we’ll ensure that all users are fully trained. -
Managed Services
Beyond implementation, we can provide ongoing technical support. The Mint Managed Services team are both proactive and reactive, ensuring you continue to maximise the benefits of your Salesforce® investment and stay on top.
We’re committed to providing you with a service and solution that delivers exactly what your business requires. We won’t tell you what you need, we listen and work closely with you to fully understand and define your project.
Our proven process is a structured but personalised approach. You’ll have the opportunity to tell us everything we need to know about your organisation and goals so we can identify the optimum way for your Salesforce® platform to realise them. That’s the Mint way.
Beyond Implementation
As Salesforce® specialists, we continue to provide a wide range of expert support services should you need to take your CRM investment even further.
These might include:
- Outsourced system administration
- Configuration updates
- Ongoing consultancy and support
- Remote or in-person training
- Integration with other existing systems and applications
- Bespoke application development
- Salesforce® health checks
And you’ll enjoy the exact same level of attentive service, from a dedicated Mint team member, just as you will throughout our implementation process.
Who We Are
We’re specialists in Salesforce® implementation and consultancy for the healthcare and life sciences sector.
What We Do
We deliver efficient, tailored Salesforce® implementation and consultancy for the healthcare and life sciences sector - whatever the scale.