Scaling Success At PCI with the Mint®’s Salesforce® Quoting Solution

The Mint® Salesforce® quoting solution empowered PCI Pharma Services to unify and automate its global quoting process—transforming how proposals are created, delivered, and managed across Clinical Supply sites. With rising demand for Clinical Trial Supplies and an expanding client base, PCI needed a solution that could scale with them. That’s where Mint® stepped in.

As experts in Salesforce® consultancy for the Health & Life Sciences sector, we partnered with PCI to create a bespoke Proposal & Quoting Tool (PAQT) tailored to their exact needs. From day one, Mint®’s goal was to bring consistency, speed, and insight into the quoting journey—without compromising on accuracy or client experience.

The PAQT system introduced structure where there had been fragmentation. A single, automated quoting process replaced varied local approaches, standardising methodologies across all nine Clinical Supply sites. Using a guided question flow, data is pulled directly from Salesforce® to generate accurate, real-time cost calculations.

Key features included:

• Global Standardisation: Rationalised templates and unified workflows ensure every quote follows best practices.
• Automated Proposal Generation: The system produces professional, branded documents—complete with terms and conditions—at the click of a button.
• Streamlined Workflows: What once required input from multiple teams can now be handled by a single user.

The result is a quoting experience that’s not only faster, but smarter. PCI teams can now respond to RFPs with greater agility, while maintaining consistent pricing logic and presentation. Clients receive polished, on-brand proposals that reflect PCI’s commitment to excellence.

On the backend, sales data captured through the platform feeds into strategic planning tools, giving leadership the insights they need to drive continued growth.

“Mint® have played a pivotal part in our success and have helped guide our thinking and drive for innovation!”
— Tim Roberts, Chief Commercial Officer, PCI

With the Mint® Salesforce® quoting solution, PCI has unlocked a new level of operational efficiency—enabling their teams to focus less on admin and more on delivering exceptional client experiences. Ready to scale your quoting processes with confidence? We’re here to help.